FAQs
General Practice Questions
What are your hours of operation?
Our hours are flexible in order to meet our patients’ busy lives and work schedules. Individual Physician hours may vary. It is best to contact the secretary for more information.
Doctors Office
- Monday-Thursday: 7:30AM- at least 5:00PM
- Friday: 7:30AM- 3:00PM
Physical Therapy
- Monday-Thursday: 7:00AM-7:00PM (last appointment taken at 6:00PM)
- Friday: 7:00AM-12:00 (last appointment taken at 11:00AM)
What insurances do you participate with?
OID accepts most major insurance plans. Please see a list of insurance plans we accept by going to the patient information page under insurance.
What type of clothing should I wear for my doctor's and/or therapy visit?
Please wear loose-fitting clothing that will allow you to move easily. Be certain the doctor/therapist will be able to see the affected joint or surgery site.
Why do you need my social security number?
Our office requires a social security number for many different reasons. Your social security number is the only true identifier that we have for you. It helps us to know that we have the correct patient. Not only is it an identifier, but many of the major hospitals require a social security number when scheduling outside tests. Another use in our office is for billing and insurance purposes; a lack of social security number may require us to bill you and not your insurance carrier. We now require a second form of identification due to the Red Flag Rule. The optimal second form of identification would be a driver’s license or state-issued ID.
How soon in advance should I request my x-rays and/or MRI?
We have at least a 24- 48 hour turnaround for most x-ray and MRI requests. Please make note that we do charge a small fee to copy the films for you. Please inquire about the fees when you fill out the request.
If I bring in my own x-rays, will I be getting them back?
When you bring copies of x-rays or CD’s to your appointment, you should ask for them back, unless the doctor needs to keep them.
Where do your doctors do surgery?
Our doctors do surgery at many of the major hospitals and surgery centers in the area. It is up to the individual doctor to determine where a particular surgery should be performed. Please go to the physician’s profile page to see what facilities he uses.
How long will I be off for surgery?
It is hard to determine each individual patient’s recovery time. Many factors play a significant role in return to work. It is important to discuss these concerns with your doctor.
I will be off for surgery, and am required to take short-term disability. How do I go about getting my forms filled out?
Insurance/disability forms WILL NOT be completed on the day of your office visit, but will be completed within 7-10 business days. We can mail, fax, or leave the completed forms at the front desk for you to pick up. There is a $20.00 charge, which must be paid in advance, for the completion of each set of forms.
Are therapy services included in my surgery charge?
No. Therapy services are billed outside the global surgery fee reimbursed by your insurance company, and are covered separately.
Will my insurance cover my therapy visits?
Most insurance covers some (and in some cases all) of your therapy costs. As a courtesy, we always check therapy benefits prior to your first appointment, and will discuss your coverage as quoted by your insurance carrier at your first visit. However, this does not guarantee payment. Ultimately, it is your responsibility to understand your own coverage. Please notify us regarding any previous therapy or chiropractic treatment you received in the last year, as it may affect your coverage.
Videos
General Practice Questions
What is the importance of sub-specialty, fellowship training for physicians?
Experience the OID difference… all inclusive patient care under one roof.
What do I need to bring on my first visit?
How do I find out my insurance benefits if I need surgery?
There are codes on my bill and I don’t understand them?
Is there help at OID to help answer my billing and insurance statement questions?
The billing department is here to help you…
Patient Accounts and the Collections Process
When does an account become delinquent?
Will OID set up a payment plan after my account becomes delinquent?
Are late fees assessed on my account if I miss a payment?
Can I still see my physician and do I still have access to my medical records if my account is delinquent?
When would my account be transferred to collections and what is that process?
What happens if I just cannot pay my balance?
Who is responsible for a minor patient’s bill and what if that minor patient turns 18 years old during treatment, who is responsible for the bills?
Are surviving family members responsible for a deceased relative’s account balance?
I’ve been injured and am in third party litigation… what happens with my bills if I am waiting on a settlement?
Committed to Patient Care of the Highest Quality
The highly qualified and distinguished physicians of the Orthopaedic Institute of Dayton deliver services that are a cut above the rest.
The practice of orthopedic medicine is advancing every day as new procedures and technologies are introduced, promising less invasive surgeries, quicker recovery times, and better outcomes. Seeking out a physician who is a fellowship-trained subspecialist is crucial in ensuring a patient receives the best and most up-to-date care for his or her injury or concern.
Patients in the Greater Dayton area need to look no further than the Orthopaedic Institute of Dayton (OID). In practice since 1971, all of the group’s physicians are fellowship-trained subspecialists, delivering unparalleled expertise to patients in need of a host of specialized services.
“Our status as an all-subspecialist practice is a differentiator for us. But there’s much more to OID,” says Todd Evans, CEO. “We provide convenience in the form of multiple office locations, each with extended hours; our two main office locations provide advanced imaging and physical therapy on-site; and our status as independent providers means we have lower costs—a savings we pass on to patients.”
OID is also a part owner of the Greater Dayton Surgery Center, a state-of-theart facility offering a variety of outpatient orthopedic surgical procedures in a comfortable and welcoming environment.
The OID Difference
Evans describes OID as a “one-stop shop” where patients can find a subspecialist in nearly every area of orthopedics. “Because of their expertise and single focus, our orthopedists have developed a higher level of proficiency and knowledge about a more limited area of practice,” he explains. “They have a level of experience and have performed a number of surgeries generalists just can’t compete with.”
OID counts among its team specialists in the treatment of the knee, shoulder, hand, spine, foot, and ankle, as well as sports medicine, total joint replacement, and pain management.
Easy access to Greater Dayton Surgery Center is another differentiator. A Center of Excellence in Orthopedic Surgery, it consistently achieves patient satisfaction ratings in the top quartile. It’s through the surgery center that OID’s orthopedists were the first in the Dayton area to perform truly outpatient joint surgery, an advancement likely to be utilized, moving forward, by as many as 50 percent of eligible patients.
Patients can also avoid the big-hospital environment and all that comes with it—the intimidating maze of hallways, finding and paying for parking, and exposure to infections, illnesses, and diseases. “Our patients aren’t sick; they just have an orthopedic condition,” Evans says. “They don’t need to be in a hospital.”
OID has been treating patients for 50 years now, and there’s no slowdown on the horizon. In fact, its doctors are now seeing and treating the second and sometimes third generations of a family. “We may have treated a patient 30 years ago for a hand injury, that person’s child years later for a sport’s injury, and a grandparent for hip replacement last week,” Evans concludes. “That speaks to a level of trust and care you won’t find elsewhere.”